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PAR Provides “The Best Customer Service in the Test Publishing Industry!”
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Founded in 1978, Psychological Assessment Resources, Inc. (PAR), is a leading publisher of assessment instruments, software, books, and other related materials. Over the past three decades, we have earned a reputation for providing our Customers with innovative assessment solutions and unparalleled Customer Service.
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Today our products are sold throughout the world with the same No-Risk Guarantee we have honored since our company began: "If you are not completely satisfied with your purchase, we will be happy to accept the return of any item."
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PAR’s Unparalleled Customer Guarantee
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Your order will be shipped the same day you place it! All orders received Monday-Friday by 6:00 p.m., EST, are shipped out that same day—at no additional charge to you!
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You won’t have to wait to receive your order—99% of all the items we carry are in-stock 100% of the time. Most packages we ship within the U.S.A. arrive within 5 business days!
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You’ll get exactly what you ordered—our Distribution Center ships 99.9% of all orders correctly.
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You’ll talk to a live person on the telephone—our phones are staffed by highly trained professionals who will treat you with the respect and dignity you deserve. You can place your order with a live person on Saturdays from 10 a.m. to 2 p.m., EST, as well as during business hours Monday through Friday.
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You’ll receive free Technical Support for all of the products we sell.
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Your privacy will be protected and respected. The information you provide is completely confidential and will never be rented or sold.
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You can feel confident when you place an order online—our Web site features advanced SSL encryption technology that ensures the security of your transaction.
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You’ll receive a quick response to your e-mail correspondence. All e-mails sent to our Customer Support or Technical Support teams are answered by the next business day!
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You’ll always be the first to know What’s New at PAR. PAR sends more catalogs and letters informing our Customers about the most recent product releases than any other test publishing company.
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If, for any reason, you are not completely satisfied with an item you order, you can simply return it—no questions asked.
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Location
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16204 N. Florida Avenue
Lutz, FL 33549
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Office Hours
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Monday through Thursday
8:00 a.m. to 8:00 p.m., EST
Friday
8:00 a.m. to 7:00 p.m., EST
1.800.331.8378
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Customer Support
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Monday through Thursday
8:00 a.m. to 8:00 p.m., EST
Friday
8:00 a.m. to 7:00 p.m., EST
1.800.331.8378
1.813.968.3003, ext 361
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Technical Support
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Monday through Thursday
8:00 a.m. to 8:00 p.m., EST
Friday
8:00 a.m. to 7:00 p.m., EST
1.800.899.8378, ext 351
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